Support

Contact us

A question about your order, delivery or our servers? Our team answers 24/7, in French.

Corporate transition. 1Kamas is currently operated by GAMEHUB LIMITED, Hong Kong, and by Kamasense Limited, while its operations are fully migrated to GAMEHUB LIMITED. Each order is concluded with the entity that processes its payment, GAMEHUB LIMITED or Kamasense Limited. Learn more: Legal information.

Company profile

GAMEHUB LIMITED and Kamasense Limited, registered companies
Unit 2A, 17/F Glenealy Tower, No. 1 Glenealy, Central, Hong Kong · 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
[email protected]

How to reach us

Three ways to get in touch. For a delivery in progress, live chat is still the fastest option.

Live chat

The quickest answer: a few minutes, 24/7. Ideal for tracking an order or checking stock before you buy.

By email

For detailed requests (invoices, partnerships, complaints). Reply within 24 working hours.

Send an email

Social media

Follow our weekend deals, what's new and the latest server news.

Send us a message

Describe your request and we will reply by email as soon as possible.

Before you write

Include your order number: we can deal with your request much faster.
Delivery in progress? Use the live chat instead for an immediate answer.
Check the FAQ below: your answer may already be there.

Useful pages

Delivery Refunds Loyalty

Frequently asked questions

Answers to the questions our support team is asked most often.

Once you have bought your kamas, we contact you in game within minutes. The delivery agent gives you a meeting point, then the trade takes place directly in game. You will never be asked for your password.

Can't find your answer? See the full FAQ